Privacy Policy

At Kelly Shop, we understand that your journey towards finding the perfect attire for life’s most cherished moments should be nothing short of magical. This commitment extends to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit luxebridesdress.com.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we collect include:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account.
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted payment gateways. We do not store full payment card details.
• Technical Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Communication Data: Records of correspondence when you contact us via email or customer service.

2. How We Use Your Information

Your data is used to enhance your experience with us, including:

• Processing orders and transactions securely.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services through analytics.
• Sending promotional communications (with your consent) about new collections, offers, and events tailored to brides, bridesmaids, and juniors.
• Complying with legal obligations and preventing fraudulent activities.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. Data may be shared with:

• Service Providers: Trusted third parties (e.g., payment processors, shipping carriers) who assist in operating our website and fulfilling orders, bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new entity under the same privacy standards.

International transfers of data (outside the US) are conducted with safeguards to ensure compliance with global privacy standards, reflecting our international clientele.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement robust measures to protect your information:

• Encryption technologies (SSL) for data transmission.
• Regular security assessments and compliance with industry standards (e.g., PCI DSS for payments).
• Access controls limiting data handling to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is entirely risk-free. We continuously update our practices to mitigate risks.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information stored with us.
• Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
• Restrict or object to the processing of your data, where applicable by law.
• Data portability, allowing you to request a copy of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We respond to all requests within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as maintaining your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads based on your preferences (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review it regularly.

8. Contact Us

Thank you for trusting Kelly Shop. We are honored to be part of your special occasion and committed to protecting your privacy with the same elegance and care we bring to our dresses.